It’s tax season. Normally this doesn’t bother me because I do my taxes online and it’s over in half an hour. This year, my father convinced me to go to H&R Block to have a professional do it, to make sure I was doing it correctly online. Basically a one-time thing so that I could go back to doing them online next year.
What a friggin waste! My first (of THREE) appointments at “The Block” was on Friday and was over 2 hours long. 2 hours! He only scheduled me for an hour, and ran an hour over. Good thing I didn’t have any other pressing matters to handle. At the end of it all, he e-filed my returns, then offered me a coupon for a free Second Look Review of my 2007 return. Free? Sure, why not.
I went back to the Block on Saturday for my Second Look. Thankfully the guy I selected for the first day was out, so I got someone else who … I don’t want to say knew what he was doing, but he knew more than the other guy. I came in with all of my forms from 2007 and printed copies of my returns. In 2007, my NY State return came out dead even. No balance and no refund. This convinced the “tax professional” that I had done something wrong.
An hour later, the first time he previewed the forms, the Federal came out exactly the same, and NY State came out with a balance of exactly $100. We looked at the form that I submitted, and saw where the discrepancy was: a $100 contribution to the WTC fund. “Oh, did you do that?” He had skipped over the entire section, simply assuming that I hadn’t made any charitable contributions. Once he corrected that mistake, NYS came out exactly the same: no balance, no refund.
Because it came out exactly the same as what I had already submitted, I got the H&R Block guarantee on my 2007 return without having to pay anything. Cool. Whatever that means.
Considering the point of going there at all was to make sure I could do my own taxes online, I decided to redo my taxes from scratch on TurboTax.com just to see what it would come out as, and obviously not submit them. Upon finishing, I noticed that the NYS balance due was within $1, so that’s close enough, but the Feds owed me an extra $38 compared to the Block return that was already filed.
Okay, so what did I screw up? Where would a random $38 come from? Looking at the form, it showed me directly: Foregin Tax Credit: $38. Oh, well that’s convenient. So I looked at my DIV form to make sure, and it’s right there- Foreign Taxes Paid: $38. I went back and double checked the inputs for that section in TurboTax and it still came out $38 higher. So, I called up the Block and told them they missed $38 on my refund.
Today I had to go back in for my third appointment and show my original moron tax “professional” what he missed. “Oh, yeah. Looks like I missed that.” Gee, thanks. Then he spent the next half an hour in “practice mode” in the system, trying to figure out where it should have gone, and got it wrong the first few times. Finally he went into Amendment and changed it, and printed out my amendment. He then signs it and hands it to me, along with an envelope, and tells me to mail it in before April 15th.
So, I paid you over $200 to fuck up my taxes, then I showed you how to fix them, wasted 3 hours of my time here, and now you won’t mail in the amendment for me? You can’t afford the $0.42 out of the $200 I already spent? Granted, it’s only one stamp. I’ll live, but that’s not the point. YOU fucked up. YOU should fix it. Completely. For free.
Anyway, taxes suck. And I’m surrounded by incompetency.
In the future, I will obviously be filing my taxes online for $35-$40 rather than spending wasting any time or money at The Block.